If you need any assistance with the Site, please contact Customer Service.
PLEASE NOTE THAT THIS AGREEMENT CONTAINS A BINDING INDIVIDUAL ARBITRATION PROVISION IN PARAGRAPH 13 THAT AFFECTS YOUR RIGHTS TO SUE UNDER THIS AGREEMENT.
Affiliate Stores: The businesses that participate in the ShopAtHome.com program by compensating ShopAtHome.com on a transactional basis.
Browser App: Downloadable toolbar (or, in some browsers, an extension or add-on) or other similar term used to describe downloadable software (including configuration and data files) that provides you access to Coupons based on a search conducted by you or that are offered based upon sites you visit or searches you conduct in your browser where the Browser App is installed and is enabled.
Cash Back Rewards Minimum Amount: The minimum balance in a Member's account from Cash Back Rewards that is required for Member to acquire a conditional right to obtain a payment for the Cash Back Rewards. The minimum amount is currently $20.00 in Cash Back Rewards. Merchandise returns, Dormant Account balance reductions, or prior Cash Back Reward payments made to the Member will be deducted from the Member's account. A Member has no right to payment until: (1) that Member's account has reached the Cash Back Rewards Minimum Amount; and (2) that Member has complied with the requirement to verify his or her information prior to the deadline date for Cash Back Reward check processing.
Cash Back Rewards: Credits to Members' accounts via Qualified Purchases of goods and services.
Coupons: Coupons, deals, discounts, special offers, promotional codes, or sales offered by Affiliate Stores or other Merchants.
Dormant Account: A Member's account that has not been credited with a valid Qualified Purchase during any rolling twelve consecutive calendar month period.
Member: Anyone who complies with ShopAtHome.com's member obligations set forth in Section 7 below and sets up a membership account with ShopAtHome.com.
Merchant: A business featured on the Site. Not all Merchants are Affiliate Stores.
Qualified Purchases: A Qualified Purchase is a purchase that a Member has made at an Affiliate Store’s website after: (a) going to the Site and connecting to the Affiliate Store from a designated Cash Back link from the Site; (b) clicking on a Browser App slider that appears when a Member visits the website of an Affiliate Store; (c) clicking on a link in an e-mail from ShopAtHome.com that goes directly to an Affiliate Store; or (d) any time the Browser App redirects a Member through the Site back to the Affiliate Store website. The Qualified Purchase amount is calculated by the Affiliate Store after all discounts, and does not include taxes, shipping charges, or other fees.The following are some reasons why a purchase may not become Qualified Purchase. Our FAQs for cash back provide some other useful answers.
Site: This refers collectively to ShopAtHome.com, the Browser App, m.shopathome.com, smartphone and tablet apps from ShopAtHome.com, and any other services offered by ShopAtHome.com.
Site Rewards: This refers collectively to rewards offered by ShopAtHome.com to Members, other than Cash Back Rewards. Site Rewards may be subject to additional terms and conditions. Site Rewards that are not Cash Back Rewards do not count toward the Cash Back Rewards Minimum Amount.
User: Anyone who uses the Site without becoming a Member.
a. Cash Back Rewards, Qualified Purchases, Credit Accrual, and Payments. Cash Back Rewards are available only on Qualified Purchases, and are subject to these Terms and Conditions. The amount of Cash Back Rewards may vary depending on the page or media by which you make the Qualified Purchase. It is the Member's responsibility to check the Cash Back terms on the Site for each purchase. Alterations to Cash Back Rewards may be made by ShopAtHome.com in its sole discretion. Determination of whether or not a purchase made at an Affiliate Store is Qualified Purchase is at the sole and absolute discretion of ShopAtHome.com. Members will not receive Cash Back Rewards for a purchase that may initially qualify as a Qualified Purchase but then ceases to be a Qualified Purchase. You must have cookies enabled on your web browser to participate in the Cash Back Rewards program. ShopAtHome.com reserves the right to make adjustments for returns, system errors and cancellations. ShopAtHome.com is not responsible for tracking problems resulting from incorrect usage of the Site, from disabling cookies, or from any other failure of tracking mechanisms software. ShopAtHome.com is not responsible for any errors in advertisements.
Subject to compliance with these Terms and Conditions, approximately 60 days after a Member's account reaches the Cash Back Rewards Minimum Amount, a payment will be made to the Member on the next scheduled payment date. You must have accrued the Cash Back Rewards Minimum Amount in your account, as defined in Section 1, for a payment to be issued. If you have less than the Cash Back Rewards Minimum Amount in your account, the Cash Back Rewards amounts roll over to the next scheduled payment period, subject to the Dormant Account provisions.
Checks are generally mailed on or around the last day of each month. Notwithstanding the foregoing, ShopAtHome.com reserves the right, in its sole discretion, to expedite or delay its payment of Cash Back Rewards to a date that is convenient to ShopAtHome.com, such date not to exceed six (6) months after Member’s account is eligible for payment as described herein.
All Cash Back Rewards are paid in U.S. dollars. By default, payment is made in the form of a Cash Back check; however, other options to redeem Cash Back Rewards may be made available to Members in ShopAtHome.com’s sole discretion. Members can change their payment method by logging into their account and navigating to the “My Account” section on the site, and selecting an alternative payment method (if available).
b. Verification Necessary to Receive a Payment. Prior to becoming eligible to receive your first payment for Cash Back Rewards, you will need to provide your postal address, which must be located in in the United States or Canada. You must enter your mailing address on our Site and, if desired, select an alternate payment option prior to the deadline date for Cash Back Reward payment processing. If you fail to verify your postal address on our Site prior to the date that payments are processed, your payment will automatically roll over to the next scheduled payment period, subject to the Dormant Account provisions. Cash Back Rewards and Site Rewards in your account are of no value until a payment is actually issued to you as set forth in these Terms and Conditions and properly cashed by you. Specifically, these Terms and Conditions require that you have the Cash Back Rewards Minimum Amount in your account AND that you have current, verified mailing address for your account prior to the date for the processing the Cash Back Reward payments. Any account that currently has a balance of less than the Cash Back Rewards Minimum Amount, regardless of whether that account may have previously had a higher balance, has no value as of that time.
Payments made via an Amazon Gift Card will be sent via email to the email address associated with your ShopAtHome.com account. Except as required by law, Amazon.com Gift Cards ("GCs") cannot be transferred for value or redeemed for cash. GCs may be used only for purchases of eligible goods on Amazon.com or certain of its affiliated websites. GCs cannot be redeemed for purchases of gift cards. Purchases are deducted from the GC balance. To redeem or view a GC balance, visit "Your Account" on Amazon.com. Amazon and ShopAtHome.com are not responsible if a GC is lost, stolen, destroyed or used without permission. For complete terms and conditions, see www.amazon.com/gc-legal. GCs are issued by ACI Gift Cards, Inc., a Washington corporation. All Amazon ®, ™ & © are IP of Amazon.com, Inc. or its affiliates. No expiration date or service fees. Amazon GCs that are received from ShopAtHome.com are not reloadable. Unused GC balances cannot be exchanged for alternate payment by ShopAtHome.com. All payments issued by ShopAtHome.com are final.
You are responsible for adding ShopAtHome.com to your email service provider's safe sender list. ShopAtHome.com is not responsible for a Member's failure to receive an email from ShopAtHome.com.
c. Dormant Account Balance Reductions. It costs us money to maintain Member accounts in which there is no activity for an extended period of time. For this reason, we apply cash back balance reductions to accounts that have no qualifying purchases for a period of twelve (12) months. We encourage Members to use their accounts, and upon request, we will restore Cash Back Rewards that have been reduced for inactivity.
If your account becomes a Dormant Account as defined in Section 1 above, ShopAtHome.com will apply a Dormant Account balance reduction equal to 50% of the then-current account balance once during every calendar year in which the account is a Dormant Account, and will apply a Dormant Account balance reduction equal to 50% of the then-current account balance once during every calendar year period thereafter if the account remains a Dormant Account. Once your Dormant Account balance reaches $5.00 or less, ShopAtHome.com will apply a Dormant Account balance reduction equal to the lesser of $5.00 or the balance of your account and may cancel your account.
If the above-described reductions are applied to your account or if your account is cancelled as described above, you may reactivate your account by visiting My Account > My Settings, and clicking to reinstate your account. After your account has been reactivated, ShopAtHome.com will restore the account balance that was available as of the date the account became a Dormant Account.
d. Account Adjustments. Cash Back Rewards and Site Rewards accrued to your account are subject to adjustment due to, among other things, Affiliated Store adjustments to ShopAtHome.com’s commissions for cancellations, returns, errors and other events. ShopAtHome.com may make such adjustments to Member accounts at any time at its sole discretion. In the event you disagree with any adjustment made to your account, you are required to let us know by email or via our Customer Service page within thirty (30) days after the disputed adjustment has been posted to the Cash Back Rewards or Site Rewards section of your account. After thirty (30) days, your sole recourse is to terminate your account with ShopAtHome.com.
e. Missing Transaction Credits. When Qualified Purchases are credited to ShopAtHome.com, our systems automatically apply the cash back to the Member’s account. If a Member has made a purchase, but cash back has not been credited, it means that ShopAtHome.com has not received credit from the Merchant. As a courtesy to our Members when they bring such a situation to our attention, we attempt to research with the Merchant as to why that purchase did not result in a credit to ShopAtHome.com. In such instances, sometimes the Merchant makes an adjustment. When the merchant makes an adjustment and credits ShopAtHome.com for the order, ShopAtHome.com will credit the Member’s account with the Cash Back Rewards. Members who believe Cash Back Rewards from a Qualified Purchase are missing from their account after seven (7) days after the date of the Qualified Purchase must contact ShopAtHome.com by using the form found at http://www.shopathome.com/rebateinquiry.aspx ("Rebate Inquiry Form") within thirty (30) days of the original Qualified Purchase date concerning the missing transaction. We may ask you to provide a receipt so that we can research the transaction. ShopAtHome.com is not responsible for missing transaction(s) if you have failed to contact us within thirty (30) days of the original Qualified Purchase date. (EXCEPTION: Travel purchases, other than airline only purchases, are not credited until after travel is complete. Therefore, please notify us if you do not see a credit to your account within sixty (60) days of your travel completion date.) While most missing rebate inquiries can be resolved within 30 days of the date the Rebate Inquiry Form is received, inquiries that require additional research with the Affiliate Store can take longer. ShopAtHome.com will contact you by email once we have a resolution to your missing rebate.
ShopAtHome.com may limit service to high-volume Member accounts used for the purpose of bulk purchasing and/or reselling activity including missing cash back requests. While we do not, at this time, specifically prohibit bulk purchasing or reseller activity (unless prohibited by an Affiliate Store), we do reserve the right to limit our services to remain in compliance with all of our merchant agreements and ensure we are able to provide timely service to all of our valued Members.
f. Other Reward Programs.ShopAtHome.com may offer additional Site Rewards based on various promotional programs. Such additional site rewards are given to Members in ShopAtHome.com's sole discretion, and may be subject to additional terms and conditions.
We allow Members to post comments, Coupons, store reviews, or other content in certain areas of our Site. Any content posted on our Site, including any files attached to posts, expresses only the views of the author of the message and does not necessarily reflect the views of ShopAtHome.com or any person or entity associated with it. You agree that neither ShopAtHome.com, nor any person or entity associated with it, will be held responsible for the contents, accuracy, completeness or validity of any information posted on our Site. You agree that you will not use our Site to post any material, links to any material or files that are or contain material that is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy or otherwise violate any applicable law, rules, regulations or ShopAtHome.com policies.
We reserve the right in our absolute discretion to terminate the accounts of Members who infringe copyright or any other intellectual property right or otherwise violate these Terms and Conditions. You agree that: (a) you will not post or otherwise transmit any material that is copyrighted or subject to a third party's intellectual property rights without the express permission of the holder of such rights, unless such rights are owned by you; (b) you will not collect or store personal data about other Members; (c) you will not use the Site for any commercial purpose not expressly approved by ShopAtHome.com in writing; (d) you will not upload, post, email, or otherwise transmit any advertising or promotional materials or any other form of solicitation or unauthorized communication; and (e) you will not upload, post, email, or otherwise transmit any material that contains viruses or any other computer code, files, or programs which might interrupt, limit, or interfere with the functionality of any computer software or hardware or telecommunications equipment.
You agree to indemnify and hold Company, its parents, subsidiaries, officers, employees, and website contractors and each of their officers, employees and agents harmless from any claims, damages and expenses, including reasonable attorneys' fees and costs, related to your violation of these Terms and Conditions, including the Posting Policy, or any violations thereof by your dependents or which arises from the use of cent you submitted, posted, or otherwise provided to Company or this Site.
You hereby grant ShopAtHome.com a perpetual, world-wide, royalty-free license to distribute, copy, adapt, reproduce, transmit, create derivate works and otherwise use content and information you post on Site for any purpose and in any media now known or hereinafter developed. You expressly agree that ShopAtHome.com is free to use any ideas, concepts, know-how, or techniques contained in any posting or communication you send to us without compensation and for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products and services using such information. You represent and warrant that you own the content submitted, displayed, published or posted by you on the Site and otherwise have the right to grant the license set forth herein, and the displaying, publishing or posting of any content you submit, and our use thereof does not and will not violate the privacy rights, publicity rights, copyrights, trademark rights, patents, contract rights or any other intellectual property rights or other rights of any person or entity. ShopAtHome.com may cancel your account and delete all any content or other information associated with your account at any time, and without notice, if ShopAtHome.com deems that you have violated these Terms and Conditions, the law, or for any other reason. ShopAtHome.com assumes no liability for any information removed from our Site, and reserves the right to permanently restrict access to the Site or a Member account.
ShopAtHome.com offers a browser app. It is designed to help you take advantage of ShopAtHome.com's Cash Back Rewards or Coupons
Please see our End User License Agreement at http://www.shopathome.com/end-user-license-agreement.aspx (which terms and conditions are incorporated into these Terms and Conditions) for more information, and http://www.shopathome.com/sahpages/freetoolbar.aspx to install this valuable shopping aid.
If you decide at any time that you wish to remove the Browser App from your computer, please see the removal instructions at http://www.shopathome.com/end-user-license-agreement.aspx. Please note that if you wish to stop all tracking by the Browser App, you must uninstall it. If you only disable the Browser App, it will continue to track your activity.
Subject to these Terms and Conditions, we encourage Members and Users to search for and post Coupons on ShopAtHome.com for the benefit of our entire community.
Go to http://www.shopathome.com/coupon/upload.aspx to find our simple posting instructions.
You shall abide by the following:
Failure to comply with the foregoing may result in suspension or termination of your ShopAtHome.com membership.
a. Compliance with Member Terms and Conditions. Membership with ShopAtHome.com is subject to the Terms and Conditions. ShopAtHome.com reserves the right to terminate your membership for failure to comply with the Terms and Conditions, any fraud or abuse relating to the accrual of Cash Back Rewards and Site Rewards, misrepresentation of any information provided to ShopAtHome.com or its Affiliate Stores or any other reason deemed appropriate in ShopAtHome.com's sole and exclusive discretion. In addition to any other provisions of the Terms and Conditions, if your membership is terminated by ShopAtHome.com, ShopAtHome.com may refuse to pay some or all of the amounts credited to your account if such amounts appear to have been earned in violation, or after violation, of the Terms and Conditions or appear to have been otherwise unlawfully obtained. Should your account be terminated by ShopAtHome.com, you are prohibited from re-enrolling under a new account unless expressly invited to do so by ShopAtHome.com.
b. Must be 18 Years of Age. Must be 18 Years of Age. You must be 18 years or older to have a Member account with ShopAtHome.com or otherwise participate in the ShopAtHome.com program.
c. United States or Canada Resident. You must be a legal resident of and maintain a physical residential address in the United States or Canada to have a Member account with ShopAtHome.com or otherwise participate in the ShopAtHome.com program.
d. Acceptable Use. You may maintain only a single Member account in the program at any given time. Any duplicate accounts are subject to cancellation and the loss of Cash Back Rewards, Site Rewards or any other credits.
Members and Users may not, and may not induce any third party to, use any “deep-link,” “page-scrape,” “robot,” “spider,” or other automatic device, program, algorithm or methodology, or any comparable manual process, to access, acquire, copy, or monitor any portion of the Site or Site information. Further, Members and Users may not, and may not induce any third party to, tamper, hack, spoof, modify, copy, reproduce, create derivative works, republish, post, transmit, or distribute content from the Site without the prior written approval of ShopAtHome.com. No machines, scripts or automated services may be used with the Site or a Member account, nor will any attempt introduce malicious or disabling code or otherwise corrupt the administration, security or proper function of any part of ShopAtHome.com be permitted. Violation of this section will result in termination of membership, loss of Cash Back Rewards, Site Rewards and any other credits and will bar you from future participation with ShopAtHome.com, and may result in legal action.
The use of any trademarks on ShopAtHome.com, including but not limited to those belonging to Affiliate Stores, is prohibited without express written permission from ShopAtHome.com and/or the owner of any such trademark. Content on this Site that is provided by ShopAtHome.com or its Affiliates or other third parties, including certain graphics, photographs, images, screen shots, text, digitally downloadable files, trademarks, logos, product and program names, slogans, and the compilation of the foregoing ("Company Content") is the property of ShopAtHome.com or its Affiliates or other third parties, and is protected in the U.S. and internationally under trademark, copyright, and other intellectual property laws.
You agree not to download, display or use any Company Content located on the Site for use in any publications, in public performances, on websites other than this Site for any other commercial purpose, in connection with products or services that are not those of ShopAtHome.com, in any other manner that is likely to cause confusion among consumers, that disparages or discredits ShopAtHome.com and/or its Affiliates or other third parties, that dilutes the strength of ShopAtHome.com's, its Affiliates’ or third parties’ property, or that otherwise infringes ShopAtHome.com's, its Affiliates’ or third parties’ intellectual property rights. You further agree to in no other way misuse any Company Content that appears on this Site.
e. Update Contact Information. You agree to provide ShopAtHome.com with accurate contact information and keep it updated to facilitate the payment or provision of your Cash Back Rewards, Site Rewards or any other credits. Prior to becoming eligible to receive a check for Cash Back Rewards or Site Rewards, you will need to provide and/or verify your contact information.
f. Protecting Your Password. Your password and account are personal to you and are non-transferable. You may not allow anyone else to use your password or account. ShopAtHome.com is entitled to act on instructions received under your password and shall not be liable for losses that are incurred through the use of your password by a third party. Cash Back Rewards or any other credits acquired under the program cannot be assigned or transferred to a third party.
g. Potential Tax Obligations. You may be taxed on your receipt of Cash Back Rewards, Site Rewards or any other credits depending on the amount you receive and the tax laws of your federal, state and local jurisdictions. You will be responsible for any and all tax liabilities arising out of your receipt of Cash Back Rewards, Site Rewards or any other credits.
h. Cancellation of Your Membership. ShopAtHome.com may cancel your account if your account has become a Dormant Account and has a balance of $0.00. You may cancel your membership at any time by contacting Customer Service at http://www.shopathome.com/help/contact. Should you decide to cancel your membership you will forfeit all accumulated Cash Back Rewards and any other credits that have not yet been paid to you or otherwise redeemed. If you choose to re-enroll at a later date, you will be assigned a new account with a starting balance of $0.
ShopAtHome.com reserves the right to immediately change or terminate the ShopAtHome.com program at any time with notice. If we make a material change to the Terms and Conditions, we will send you an e-mail notifying you of the material change. If the Cash Back Rewards in your Member account meet the Cash Back Reward Minimum Amount, and you have verified your address no later than 30 days following the notice of termination of the program, ShopAtHome.com will send you a check for your account balance. If you do not meet the Cash Back Reward Minimum or do not verify your address, your entire account balance will be forfeited. Notification of program termination shall be effective upon our sending such notice to the email address that ShopAtHome.com has associated with your account in “My Account Settings.”
a. Promotional Messages/Opt-out. When you join the ShopAtHome.com program, you are given the option to agree to receive ShopAtHome.com notifications and promotional emails, e-newsletters and other email special offers. If you change your mind and do not wish to receive these emails, you may opt out at any time by updating your account information by clicking on the unsubscribe link on the email itself, or by clicking on the My Account > My Settings > Update Preferences or the Email Preferences link at the bottom of the ShopAtHome.com homepage when you are logged in to the Site.
YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE, AND ANY INFORMATION, CONTENT, SERVICES AND MATERIALS CONTAINED IN, ACCESSED VIA, OR DESCRIBED ON THE SITE, IS AT YOUR OWN RISK, AND THAT ALL SUCH INFORMATION, CONTENT, SERVICES AND MATERIALS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SHOPATHOME.COM MAKES NO, AND HEREBY DISCLAIMS ALL, REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE AVAILABILITY, OPERATION AND USE OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS OR SERVICES ON OR ACCESSED VIA THE SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION, SHOPATHOME.COM DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THE SITE IS ACCURATE, COMPLETE OR CURRENT, AND IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS THEREIN OR FOR ANY ADVERSE CONSEQUENCES RESULTING FROM YOUR RELIANCE ON ANY ASPECT OF SITE. FURTHER, SHOPATHOME.COM MAKES NO REPRESENTATIONS AND WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS.
SHOPATHOME.COM DOES NOT WARRANT, GUARANTEE, OR ENSURE:
SHOPATHOME.COM IS NOT RESPONSIBLE FOR CHANGES TO, OR DISCONTINUANCE OF, ANY AFFILIATE STORE OR OTHER MERCHANT, OR FOR ANY EFFECT ON ACCRUAL OF CREDITS CAUSED BY SUCH CHANGES OR DISCONTINUANCE. SHOPATHOME.COM IS ALSO NOT RESPONSIBLE FOR ANY FAILURE TO RECEIVE INFORMATION FROM AN AFFILIATE STORE REGARDING A QUALIFIED PURCHASE AND IS NOT REQUIRED TO CREDIT YOUR ACCOUNT FOR QUALIFIED PURCHASE MADE BY YOU IF SHOPATHOME.COM DOES NOT RECEIVE INFORMATION REGARDING THE QUALIFIED PURCHASE. SHOPATHOME.COM IS NOT RESPONSIBLE FOR THE CONTENT OR ACCURACY OF ANY THIRD-PARTY ADVERTISING ON THE SITE, OR FOR ANYTHING THAT OCCURS IF THE MEMBER OR USER CLICKS ON SUCH ADVERTISEMENTS.
IN NO EVENT SHALL SHOPATHOME.COM AND ITS AFFILIATE STORES, OTHER MERCHANTS, SUPPLIERS, AFFILIATES, DISTRIBUTORS AND ADVERTISERS (COLLECTIVELY, THE "AFFILIATES") AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND REPRESENTATIVES BE LIABLE TO YOU OR ANY THIRD PARTY FOR DAMAGES OF ANY KIND ARISING OUT OF THE USE OF, ACCESS TO, RELIANCE ON, INABILITY TO USE OR IMPROPER USE OF SITE OR ANY INFORMATION, CONTENT, MATERIALS OR SERVICES AVAILABLE THEREON (INCLUDING, BUT NOT LIMITED TO, ANY DIRECT, INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR DAMAGES FOR LOSS OF PROFITS, GOODWILL OR REVENUE, BUSINESS INTERRUPTION, OR LOSS OF DATA), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE. SHOPATHOME.COM AND ITS AFFILIATE STORES, OTHER MERCHANTS, SUPPLIERS, AFFILIATES, DISTRIBUTORS AND ADVERTISERS (COLLECTIVELY, THE "AFFILIATES") AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND REPRESENTATIVES LIABILITY TO YOU ARISING OUT OF OR RELATED TO THIS AGREEMENT, INCLUDING WITHOUT LIMITATION LIABILITY FOR NEGLIGENCE, WILL NOT EXCEED $250.00.
CERTAIN STATE LAWS MAY NOT PERMIT LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN TYPES OF DAMAGES, AND THUS SOME OR ALL OF THE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS ABOVE MAY NOT APPLY TO YOU.
You agree to indemnify and hold ShopAtHome.com, its affiliates and their respective parents, subsidiaries officers, directors, employees, agents and representatives harmless from any claim or demand, including reasonable attorney's fees, made by any third party due to or arising in any way out of: (a) your participation in the ShopAtHome.com program, (b) your use of the Browser App, (c) any violation of this Terms and Conditions by you, (d) the violation, infringement or misappropriation by you, or another Member or User of the program using your account, of any intellectual property or other right of any person or entity, including, but not limited to, trademark, copyright, right of publicity and right of privacy, or (e) any pornographic, hate-related, threatening, libelous, obscene, harassing or otherwise objectionable or offensive material contained in any of your postings or other communications.
a. Purpose. If you have a Dispute (as defined below) with ShopAtHome.com that cannot be resolved through an informal dispute resolution with ShopAtHome.com, you or ShopAtHome.com may elect to arbitrate that Dispute in accordance with the terms of this Dispute resolution provision rather than litigate the Dispute in court. Arbitration means you will have a fair hearing before a neutral arbitrator instead of in a court by a judge or jury.
b. Definitions. The term “Dispute” means any dispute, claim, or controversy between you and ShopAtHome.com regarding any aspect of your relationship with ShopAtHome.com, whether based in contract, statute, regulation, ordinance, tort (including, but not limited to, fraud, misrepresentation, fraudulent inducement, negligence, or any other intentional tort), or any other legal or equitable theory, and includes the validity, enforceability or scope of this Dispute Resolution provision (with the exception of the enforceability of the class action waiver clause provided in this paragraph). "Dispute" is to be given the broadest possible meaning that will be enforced. As used in this Dispute Resolution provision, "ShopAtHome.com" means Belcaro Group, Inc., d/b/a ShopAtHome.com and its parents, subsidiaries and affiliated companies and each of their respective owners, officers, directors, employees and agents.
c. Right to Opt Out of Arbitration. IF YOU DO NOT WISH TO BE BOUND BY THIS ARBITRATION PROVISION, YOU MUST NOTIFY SHOPATHOME.COM IN WRITING WITHIN 30 DAYS OF THE DATE THAT YOU FIRST ACCEPT THIS AGREEMENT BY VISITING http://www.shopathome.com/contact.aspx, OR BY MAIL TO SHOPATHOME.COM, 5575 DTC PARKWAY, SUITE 300 (ATTN: LEGAL DEPARTMENT), GREENWOOD VILLAGE, CO 80111. YOUR WRITTEN NOTIFICATION TO SHOPATHOME.COM MUST INCLUDE YOUR NAME AND ADDRESS AS WELL AS A CLEAR STATEMENT THAT YOU DO NOT WISH TO RESOLVE DISPUTES WITH SHOPATHOME.COM THROUGH ARBITRATION. YOUR DECISION TO OPT OUT OF THIS ARBITRATION PROVISION WILL HAVE NO ADVERSE EFFECT ON YOUR RELATIONSHIP WITH SHOPATHOME.COM OR THE DELIVERY OF SERVICES TO YOU BY SHOPATHOME.COM. IF YOU HAVE PREVIOUSLY NOTIFIED SHOPATHOME.COM OF YOUR DECISION TO OPT OUT OF ARBITRATION, YOU DO NOT NEED TO DO SO AGAIN.
d. Initiation of Arbitration Proceeding/Selection of Arbitrator. If you or ShopAtHome.com resolve your Dispute through arbitration pursuant to this Dispute resolution provision, the party initiating the arbitration proceeding may initiate the arbitration proceeding with American Arbitration Association ("AAA"), 335 Madison Ave., Floor 10, New York, NY 10017-4605, 1-800-778-7879, www.adr.org under the Commercial Arbitration Rules of the AAA.
e. Arbitration Procedures. Because the Service(s) provided to you by ShopAtHome.com concerns interstate commerce, the Federal Arbitration Act ("FAA"), not state arbitration law, shall govern the arbitrability of all Disputes. However, applicable federal law or the law of the state where you receive the service from ShopAtHome.com may apply to and govern the substance of any Disputes. Any state statutes pertaining to arbitration shall not be applicable under this Dispute resolution provision.
If there is a conflict between this Dispute resolution provision and the rules of the arbitration organization chosen, this Dispute resolution provision shall govern. If the arbitration organization that you select will not enforce this Dispute resolution provision as written, it cannot serve as the arbitration organization to resolve your dispute with ShopAtHome.com. If this situation arises, the parties shall agree on a substitute arbitration organization. If the parties are unable to agree, the parties shall mutually petition a court of appropriate jurisdiction to appoint an arbitration organization that will enforce this Dispute resolution provision as written. If there is a conflict between this Dispute resolution provision and the rest of the Terms and Conditions, this Dispute resolution provision shall govern.
A single arbitrator will resolve the Dispute. Participating in arbitration may result in limited discovery depending on the rules of the arbitration organization that is chosen to resolve the Dispute. The arbitrator will honor claims of privilege recognized by law and will take reasonable steps to protect customer account information and other confidential or proprietary information.
The arbitrator will make any award in writing but need not provide a statement of reasons unless requested by a party. An award rendered by the arbitrator may be entered in any court having jurisdiction over the parties for purposes of enforcement.
If an award granted by the arbitrator exceeds $75,000, either party can appeal that award to a three-arbitrator panel administered by the same arbitration organization by a written notice of appeal filed within thirty (30) days from the date of entry of the written arbitration award. The members of the three-arbitrator panel will be selected according to the rules of the arbitration organization. The arbitration organization will then notify the other party that the award has been appealed. The three-arbitrator panel will issue its decision within one hundred and twenty (120) days of the date of the appealing party's notice of appeal. The decision of the three-arbitrator panel shall be final and binding, except for any appellate right which exists under the FAA.
YOU MUST FILE A CLAIM WITHIN ONE (1) YEAR OF THE DATE OF THE OCCURRENCE OF THE EVENT OR FACTS GIVING RISE TO A DISPUTE, OR YOU WAIVE THE RIGHT TO PURSUE ANY CLAIM BASED UPON SUCH EVENT, FACTS, OR DISPUTE.
ALL PARTIES TO THE ARBITRATION MUST BE INDIVIDUALLY NAMED. THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED ON A CLASS ACTION OR CONSOLIDATED BASIS OR ON BASES INVOLVING CLAIMS BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL), OTHER SUBSCRIBERS, OR OTHER PERSONS SIMILARLY SITUATED UNLESS THE STATUTE UNDER WHICH YOU ARE SUING PROVIDES OTHERWISE.
g. Location of Arbitration. The arbitration will take place in Denver, Colorado.
h. Payment of Arbitration Fees and Costs. SHOPATHOME.COM WILL ADVANCE ALL ARBITRATION FILING FEES AND ARBITRATOR'S COSTS AND EXPENSES UPON YOUR WRITTEN REQUEST GIVEN PRIOR TO THE COMMENCEMENT OF THE ARBITRATION. YOU ARE RESPONSIBLE FOR ALL ADDITIONAL COSTS THAT YOU INCUR IN THE ARBITRATION, INCLUDING, BUT NOT LIMITED TO, ATTORNEYS OR EXPERT WITNESSES. IF THE ARBITRATION PROCEEDING IS DECIDED IN SHOPATHOME.COM'S FAVOR, YOU SHALL REIMBURSE SHOPATHOME.COM FOR THE FEES AND COSTS ADVANCED TO YOU ONLY UP TO THE EXTENT AWARDABLE IN A JUDICIAL PROCEEDING. IF THE ARBITRATION PROCEEDING IS DETERMINED IN YOUR FAVOR, YOU WILL NOT BE REQUIRED TO REIMBURSE SHOPATHOME.COM FOR ANY OF THE FEES AND COSTS ADVANCED BY SHOPATHOME.COM. IF A PARTY ELECTS TO APPEAL AN AWARD TO A THREE-ARBITRATOR PANEL, THE PREVAILING PARTY IN THE APPEAL SHALL BE ENTITLED TO RECOVER ALL REASONABLE ATTORNEYS' FEES AND COSTS INCURRED IN THAT APPEAL. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS ARBITRATION PROVISION, SHOPATHOME.COM WILL PAY ALL FEES AND COSTS THAT IT IS REQUIRED BY LAW TO PAY.
i. Severability. If any clause within this Dispute resolution provision (other than the class action waiver clause identified above) is found to be illegal or unenforceable, that clause will be severed from this Dispute resolution provision, and the remainder of this Dispute resolution provision will be given full force and effect. If the class action waiver clause is found to be illegal or unenforceable, the entire Dispute resolution provision will be unenforceable, and the dispute will be decided by a court.
In the event this entire Dispute resolution provision is determined to be illegal or unenforceable for any reason, or if a claim is brought in a Dispute that is found by a court to be excluded from the scope of this Dispute resolution provision, you and ShopAtHome.com have each agreed to waive, to the fullest extent allowed by law, any trial by jury.
j. Exclusions from Arbitration. YOU AND SHOPATHOME.COM AGREE THAT THE FOLLOWING WILL NOT BE SUBJECT TO ARBITRATION: (1) ANY CLAIM FILED BY YOU OR BY SHOPATHOME.COM THAT IS NOT AGGREGATED WITH THE CLAIM OF ANY OTHER CUSTOMER AND WHOSE AMOUNT IN CONTROVERSY IS PROPERLY WITHIN THE JURISDICTION OF A COURT THAT IS LIMITED TO ADJUDICATING SMALL CLAIMS; (2) ANY DISPUTE OVER THE VALIDITY OF ANY PARTY'S INTELLECTUAL PROPERTY RIGHTS; AND (3) ANY DISPUTE RELATED TO OR ARISING FROM ALLEGATIONS ASSOCIATED WITH UNAUTHORIZED USE OR RECEIPT OF A SERVICE.
k. Continuation. This Dispute resolution provision shall survive the termination of your customer relationship with ShopAtHome.com.
This Agreement constitutes the entire Agreement between you and ShopAtHome.com in connection with general membership in the ShopAtHome.com program and supersedes all prior agreements between the parties regarding the subject matter contained herein. The laws of the State of Colorado govern the performance and interpretation of these Terms and Conditions, without regard to any conflicts of laws provisions. If any provision of this Agreement is found invalid or unenforceable, that provision shall be enforced to the maximum extent possible, and the other provisions contained herein will remain in full force and effect. No failure of either party to exercise or enforce any of its rights under these Terms and Conditions will act as a waiver of such rights. Nothing in this Agreement shall be construed as creating or constituting a partnership, joint venture, agency or other like relationship between you and ShopAtHome.com or between ShopAtHome.com and its Affiliate Stores. Neither the Affiliated Stores nor any other third party shall have the ability to create obligations on ShopAtHome.com's behalf.
The failure of ShopAtHome.com to insist upon performance of any of the terms and conditions of this Terms and Conditions, or the waiver of any breach of, or the decision to not exercise any of its rights under, any of the terms or conditions of this Terms and Conditions, shall not be construed as thereafter waiving any such terms and conditions, or any other terms and conditions of this Terms and Conditions. Any waiver must in writing and signed by ShopAtHome.com.
The failure of ShopAtHome.com to comply with these Terms and Conditions because of an act of God, war, fire, riot, terrorism, earthquake, actions of federal, state or local governmental authorities or for any other reason beyond the reasonable control of ShopAtHome.com, shall not be deemed a breach of these Terms and Conditions.
If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our designated Copyright Agent the written information specified below. Please note that this procedure is exclusively for notifying us that your copyrighted material has been infringed.
Our Copyright Agent for notice of claims of copyright infringement on its site can be reached as follows:
Attn: General Counsel
5575 DTC Parkway, Suite 300
Greenwood Village, Colorado 80111