Shipping Details

Standard orders must be placed by 11:59 PM PT to start processing on next day. Processing time usually takes 1 business day and orders will arrive within 3 business days from when the order is processed.
Flash orders must be placed by 3:00 PM PT to start processing the same day and will arrive in 2 business days from when the order is placed.
Expedited orders must be placed by 12:00 PM PT to start processing the same day and will arrive based on the transit time of the selected service.
Delivery times are based on orders placed between Monday ’ Friday.
Sephora.com offers FREE STANDARD 3 DAY SHIPPING on all U.S. merchandise orders $50 and over (excluding taxes).
Select items considered hazardous materials are restricted and must be shipped with Ground Service.
Orders $50 and over always ship for free’no promotion code needed. For shipments totaling less than $50, there is a delivery charge of $5.95 for Standard 3 Day shipping.
Our standard shipping option is Standard 3 Day shipping.
Gift cards are shipped separately from merchandise with USPS First Class Mail for FREE.
For shipping to Hawaii & Alaska, P.O. Box and APO/FPO/DPO Military Addresses, Sephora.com uses USPS Priority. The delivery charge is $6.95 per order.
Shipping Methods: Standard 3 Day Shipping(Orders $50 and over), 3 Day Shipping(Orders under $50), FLASH 2 Day Shipping, 2 Day Shipping, 1 Day Shipping, USPS Priority, Gift Cards, eGift Cards.

Shipping Methods

Last day for Military - Wednesday - 4.25.18 - 11.59pm PT
Last day for Puerto Rico - Sunday - 4.29.18 - 11.59pm PT
Last day to send classic - Wednesday - 5.2.18 - 12.00am ET
DIY Gift Card- Expedited Shipping
JCPenny.com - Wednesday - 5.2.18 - 11.59pm PT
Last day to send physical Gift Card - Wednesday - 5.2.18 - 11.59pm PT
Last day to for Ground/Hazmat, - Thursday - 5.3.18 - 11.59pm PT
International Shipping
Last day to send classic - Sunday - 5.6.18 - 12.00am ET
DIY Gift Card- Expedited Shipping
Last day for Standard 3-Day shipping - Monday - 5.7.18 - 11.59pm PT
Last day for 2-Day Shipping - Wednesday - 5.9.18 - 9.00am PT
Last day for Flash 2-Day Shipping - Wednesday - 5.9.18 - 3.00pm PT
Last day for 1-Day Shipping - Thursday - 5.10.18 - 9.00am PT
Last day to send an e-Gift card - Sunday - 5.13.18

Return Policy

If you are not completely satisfied with a Sephora purchase or gift for any reason, please review our return, refund, and exchange policies below for Sephora.com purchases and in-store purchases. Products must be returned in new or gently used condition. Sephora monitors return activity by customers and if we detect what we consider to be excessive or potentially fraudulent return activity from a customer, that customer may be notified in writing that Sephora will no longer accept any returns from that customer.

Payment Methods

Credit card, Gift Cards, eGift Cards, or PayPal.