ShopAtHome receives a commission from Stores when our members make a qualified purchase after clicking from our site to the Store’s site. We share our commission with you in the form of Cash Back.
To ensure your purchases qualify for Cash Back, the following requirements must be met:
Purchases made by resellers and/or bulk buyers are not eligible for Cash Back, and do not qualify for Extra Cash Back, Special Events, or Bonus Offers.
Cash Back purchases can be seen in your My Cash Back account under Unpaid Cash Back. Once you have been paid by ShopAtHome for a purchase, the order will appear in Paid Cash Back under the month the payment was made.
It may be too soon
Most purchases credit 7-10 business days of your order ship date.
You made a Travel purchase
Travel purchases are eligible for Cash Back after travel has been completed, and may not appear in your account until 90 days from your completed travel date.
You do not have a ShopAtHome Activity ID on the date of purchase
If you do not have an Activity ID on the date of purchase, your order will not qualify for cash back. Activity IDs show that you clicked from our site to a Store site. You can view your list of Activity IDs by clicking My Activity IDs from your My Cash Back page.
Your order does not qualify for Cash Back
Only qualified purchases that meet the requirements listed under “What purchases qualify for Cash Back?” are eligible.
The most common reasons purchases do not qualify are:
For additional information on Qualified Purchases, please see our Terms and Conditions.
Here’s how to receive a payment from ShopAtHome:
Payments are scheduled when eligible Cash Back from your purchases totals $20 (bonuses do not count as Cash Back). Payments are made for these purchases two months after the order date to allow for returns and adjustments.
We schedule payments on the last day of each month… so when you ShopAtHome enough, you could get a payment every month!
Here’s an example of a payment:
Select a Payout Method by visiting My Profile in your Account Settings. Please confirm your email address and provide your mailing address to receive your payment. (see ‘When will I get paid?’ for payment schedule information).
There are three Payout Methods available:
To select Amazon Gift Card as your payment method, please do the following:
When you qualify for payout, an email will be sent to your verified email address from email@example.com with your Amazon Gift Card code. You’ll receive your code within 7 days from the payout date.
* Amazon.com is not a sponsor of this promotion. Except as required by law, Amazon.com Gift Cards ("GCs") cannot be transferred for value or redeemed for cash. GCs may be used only for purchases of eligible goods on Amazon.com or certain of its affiliated websites. GCs cannot be redeemed for purchases of gift cards. Purchases are deducted from the GC balance. To redeem or view a GC balance, visit "Your Account" on Amazon.com. Amazon and ShopAtHome.com are not responsible if a GC is lost, stolen, destroyed or used without permission. For complete terms and conditions, see www.amazon.com/gc-legal. GCs are issued by ACI Gift Cards, Inc., a Washington corporation. All Amazon ®, ™ & © are IP of Amazon.com, Inc. or its affiliates. No expiration date or service fees.
To select PayPal as your payment method, please do the following:
When you qualify for payout, an email will be sent to your verified email address from firstname.lastname@example.org informing you that payout has been made to your PayPal account. You’ll receive this email within 7 days of the payout date.
ShopAtHome.com is not responsible if payments made to your PayPal account are stolen. For assistance with your PayPal account, see www.paypal.com/us/selfhelp/home.
You will see an adjustment in your account if a Store removes ShopAtHome’s credit for a purchase. This disqualifies the purchase.
Reasons why your order may be removed:
Unfortunately, yes. Stores deduct ShopAtHome’s credit when you return or exchange part or all of an order.
To create your free member account, click here and enter a valid email address and password.
So we can send you your payment when you earn Cash Back. Even for electronic payments we need your address for security and to verify your account.
ShopAtHome issues one member account per email address. If you are receiving an error that your email is not available, you likely already have an account registered to that email.
To reset the password on your account and use your account, go to the login screen and click “Forgot Password?” or contact Customer Service.
If you are not receiving our emails with your password reset link, please check your email to ensure it is correct, then check your junk mail folder.
Email verification is a security measure to ensure we can provide you with important account notifications and pay you when Cash Back is due.
You can edit your email preferences by logging into your ShopAtHome account, and clicking on Email Notifications in the left navigation.
Yes! ShopAtHome uses SSL (Secure Socket Layer) and firewall technology to protect your personal information.
Cookies allow for the efficient navigation of Web sites, and our site to recognize you when you visit us. You must have your cookies turned on in order for your qualified purchases to track and earn Cash Back. With the exception of Safari, your browser should automatically accept cookies unless you have turned cookies off.