"Quite possibly the most horrible customer service experience in the history of ever. Created tracking numbers in my account history but never shipped the items. I called 10 days later to find this out and had to actually request a refund for the unshipped (and now unavailable) items!! To make matters even worse, they refused to refund the proper amount after being on hold for over an hour and a half and then arguing for over 30 minutes with Jared, a supervisor of all things. To add further insult to injury, the so-called unavailable items are indeed available to purchase on eBay from this vendor for over three times the price I paid. Really?? After all this you were lying about the availability to save a few bucks? Could you possibly have screwed this up any worse ThinkGeek? They'll be gone soon enough. Thanks for wasting hours of my life in the meantime!"
One of the best sites for gifts and fun stuff. Prices are decent, but not great. Unless you check the clearance items, then it gets pretty good.
I like what I see on Thinkgeek. I ordered a guitar shirt before Christmas, paid the shipping for 2 days. I got a notice later that the product was backordered and would not be shipped until sometime in January. I still have not recieved the product. However, I did recieve 2 emails from ThinkGeek asking for my survey on product. I find it frustrating that ThinkGeek does not know that they have not shipped my order. Not sure where to go from here as I have sent email back indicating that I have not recieved my order. Can anyone help me on this?