I love my smashbox. Wonderful product at a wonderful price. I enjoy the freebies too
I love smashbox makeup. Great colors. Looks and feels great on my skin.
The site is very well organized and easy to use, which is how I ended up seeing items I didn't know they had, which is how I ended up spending more money than I planned. Sigh. Oh well, I love the pressed powder's twist feature (you get just enough) and the lip stains look really natural and are super easy to apply. Before I purchased the cream shadows (which I also love), I used the live chat feature to ask how to apply it. They were very responsive and quickly answered my questions, however... they used the opportunity to sell me brushes I didn't need and didn't really answer my question with information that I could use. The response was to copy and paste the brushes description. I don't mind that they took the time to sell me product, its a Sales site, I mind that they didn't have any answer other than buy more of their products. Would like to see some practical real world guidance. Other than that, can't wait to shop there again. More choices than in my Smashbox retailer (Ulta).