I love this site. I have gone crazy buying because the deals are amazing! You can't get better prices from any other jewelry site or TV shopping channels. If you know your jewelry and metals you won't find better pricing and customer service is the best!
I have been an LC customer since October 2013 and have ordered several pieces of jewelry. Everything I have received has been even more beautiful than on TV or the website.
I would say that most of the items I have ordered from LC over the years are really not up to par with other jewelry networks. I like the auction format and have enjoyed some of the drusys I have won from them. The button drusys, however, do lose their color quite quickly as I am finding out. Either that or they are so fagile, that parts of the edges break off after set into something. Most of the jewelry is cheaply made and some is truly unrecognizable from that which I bid. Others, however, actually look better in person. I bought alot of the tiny crystal rings and each time I wear them, a crystal falls out. This is understandable with the huge glamourous ones (my favorites of everything I have bought from them), but a single row of crystals on a thin ring should not be losing them so quickly. I actually feel as though I overpaid for these, but did not want to take the time to return them. Customer service during business hours is WONDERFUL. At night, you have to understand that they are either trainees or simply an answering service and oftentimes the message you have given them does not get to the right person or to no one at all.They sometimes make promises that are never kept. So, call during the daytime hours. Now, I haven't bought anything from them in over a month and I do not miss it. I would say, however, that if you are looking for larger titanium drusys, this site cannot be beat...in the auction format. I admire what the President is trying to do: make affordable what appears to be not so. Unfortunately, appearances on the site can be deceiving and it is in this that they many times fall short. I may buy from them again. I may not.I like the people who work for them.But, just some of the items are so atrocious when I receive them that I do hesitate to buy form them anymore.