My mom bught a 32" and 41" TV's told the cashier that she would moving in 2 months and that the tv's would be kept at her daughters house, not used. When we hooked up the tv's in her new condo the 32" didn't work. Took it back to H.H. Gregg only to be told by the MGR that there was nothing he could do. He said to get in touch with Sony. They just wanted the sale,could care less about you. Glad it wasn't a Christmas present.
I ordered a washing machine from HHGregg early on October 25. Their website claimed that if you order before 2pm that there is same day delivery. Well I was not expecting same day, but I was looking for next day. The company called the person that was paying for the appliance, but did not call me to set a delivery time. I called them, and was told that they were closeed now and that they would get back to me the next day. Well that did not happen. I called them again and was told that it would be over a week before delivery. Long story short I thought that I had spoken with someone that was actually going to help me and set up a delivery time for the next day, October 27. Well I waited and waited and waited, they never showed. HHGregg makes claims that they don't stand by. I would rather pay more for an item then ever shop with them again. I give them no stars, poor is above the way I have been blown off by this company.