poor customer services

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02-03-2009 12:33 PM
Loraine
Not Ranked
Joined on 02-03-2009
Posts 1
poor customer services

£1000 earrings - xmas gift broke after wearing twice. they wont refund? althought they did advertise a 60 day return period at xmas? apparently this is only applicable to unworn items? and NOT apparently faulty.I have to pay for return to italy for repair!! ( approx £70! )

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