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ShopAtHome.com wants to help you step up your savings and get Cash Back on purchases from your favorite stores. In fact, we receive a commission from retailers on purchases made through traffic sent from our site, so we share a portion of that commission back to you in the form of Cash Back rewards.
To ensure your purchases are eligible to receive Cash Back rewards, please confirm that these requirements are met and follow the steps below:
Still having trouble? Below is a list of common mistakes that could occur. Reasons why you will not get a Cash Back reward from ShopAtHome.com include, but are not limited to, the following:
At ShopAtHome.com, we understand how important Cash Back rewards are to our members. We work closely with our Affiliate Stores to ensure that all purchases are posted to our member's accounts in a timely manner. If you do not see your purchase credited to your account within seven (7) business days* please submit a Missing Cash Back form.*(EXCEPTION: Travel purchases, other than airline only purchases, are not credited until after travel is complete. Please notify us if you do not see a credit to your account within sixty (60) days of the completion of your travel.)
Cash Back reward checks are issued at the end of each month for Cash Back rewards earned by the end of the month, sixty (60) days prior. If you did not reach the $20 Cash Back rewards payout minimum, your rewards will roll over into the next month until you reach the $20 minimum by the Cash Back "earned date" for a given payout period.
Example: to receive a Cash Back rewards check on the 7/31 payout date, you must accumulate $20 in Cash Back rewards on purchases made through 5/31. Please consult the Cash Back payout schedule in the "My Cash Back" account setting for additional information.
Stores share your purchase information with us to ensure Cash Back rewards are credited properly. Stores generally deduct credit for an order due to one of the following:
If you still have questions, please contact Customer Service.
Yes, as long as the coupon is listed on ShopAtHome.com and specifically states “with rewards.” You will not receive Cash Back rewards from when a coupon or discount that is not associated with ShopAtHome.com and does not specifically state “with rewards” is used, even if you purchase through ShopAtHome.com. The source of the coupon or discount is credited for referring your order. This includes applying coupons you receive directly from the store.
Returned orders are accepted according to each individual Affiliate Store's return policy. If you return an order, your Cash Back rewards for that specific purchase will be deducted from your account if it has already been credited.
Unfortunately, no. When you return an item purchased the store will deduct ShopAtHome.com’s credit and your Cash Back reward will be adjusted in your account. If you cancel the order, then re-order the correct item through ShopAtHome.com as a Qualified Purchase, you’re the reorder will qualify for Cash Back.
We keep track of your Cash Back rewards through your ShopAtHome.com member account, under your My Cash Back page. Cash Back rewards are credited to your account when an Affiliate Store reports your qualified purchase to ShopAtHome.com.
In many cases, Affiliate Stores report purchases within 1-2 business days; however, it can take as many as thirty (30) days depending on the Affiliate Store’s reporting policies. If you do not see your Cash Back reward in your account within seven (7) business days*, please complete a Missing Cash Back form and our Customer Service team will research your purchase with the Affiliate Store.
Please review our FAQs and the Affiliate Store’s Cash Back Guidelines for qualifying purchase details.*Travel purchases, other than airline only purchases, are not credited until after travel is complete. Please notify us if you do not see a credit to your account within sixty (60) days of the completion of your travel.
No. All you have to do is make a qualified purchase from a ShopAtHome.com Affiliate Store and we’ll credit the Cash Back rewards directly to your account. Review our FAQs for specific Cash Back reward features.
Travel purchases are eligible for Cash Back rewards once travel has been completed. If you do not receive your Cash Back rewards within 90 days of your completed travel date, please contact Customer Service with a copy of your receipt and ShopAtHome.com’s Customer Service will research your order.
Please note that merchants advise us that it can take up to 90 days from your completed travel date for your hotel, car rentals and cruise purchases to credit to your ShopAtHome.com account.
ShopAtHome.com no longer offers catalogs, but remains committed to helping you step up your savings with the day’s top deals, plus Cash Back and Reward Points on almost every purchase you make. Join the millions of ShopAtHome.com users who’ve flexed their savings muscle by downloading our Browser Savings App, Savings Add-On or Mobile App.
The more you shop. The more you earn. Loyalty pays!