One word to describe Hanggood "trusted".I've made 6 orders, due to a quadcopter assembly.Received 5 without anytrouble, everithing ran as expected, but one of them never arrived...OK, my first thought was, here I have a trouble...But I was wrong, the Banggod support, solve the problem quickly, by send me the refund in a week.Even with me telling them, that I will buy the items locally, due to the lack of time to finish the quadcopter.
"I have shopped from Banggood on numerous occasions in the past year, spending what for me, has been quite a lot of money!They have never let me down - delivery has always been well within the specified time frames (I find it worthwhile to pay the little extra for 'registered' delivery), and items always arrive well packaged.I'm one of those annoying people who always ask lots of questions by email, but Banggood reply almost always within 24 hours and are polite and helpful.Out of the 29 (!) orders I have made with them since September 2014, only 1 arrived with the incorrect version of the item (the item had a different firmware/bootloader to the one I requested). Banggood apologised, promptly refunded me and allowed me to keep the item too! Hence, absolutely no complaints from me!I will continue to use Banggood for their excellent prices, variety of items, expertise and advice when asked about specialist items and service in general.
I had a small problem on the stock of my order, which was solved in a way beyond my expectations, which gave me more confidence to shop in the future.I recommend it to everyone !!!