BangGood is the first, and only site I have ever given 5 stars on all levels. I order and receive goods from China on a daily base. I must say that BangGood is one of the most refreshing experiences when it comes to ordering in China. While other Chinese stores take 4 to 8 weeks (OR LONGER) to get a package delivered, Banggood somehow manages to get their goods to my frontdoor in an average of 12.3 days! The fastes one took only 6 days (counting from day or ordering!) Other than their miraculous fast shipping, their goods are of pretty good quality, and the packing is absolutely good. But most impressed I am by their customer services. The contrast with other stores I deal with is huge! No nagging, no asking to wait more and more, no methods to stall… They simply put trust in their customers, if a package doesn’t arrive, they resend, without fuzz, without extra payments! Of course they expect you to pay up in case the initial package shows up, but that’s normal, right? Their decency, the reponse from their customer services officers, the packaging, the shipping,it’s all top-level! BangGood, my compliments!
I have just recently started using Banggood and have placed 5 orders. I must say that I am very impressed by their quickness and professionalism shown in response to my e-mails with questions and needed information. Also the quickness in resolving the few issues that came up was great. One of the items that I received was defective and they immediately sent me another one. I am very pleased with the professionalism that the customer service has shown and will for sure continue to buy from them. I recommend them to anyone who wants good service and items at a very good value. Jecs21
I placed an order with them and unfortunately my package got lost in the Phillipines ... I called and Bangood immediately sent me a new article that I just got ... I am very satisfied and considers that they are extremely serious .... I would not hesitate to recommend them to ...yvon